Privacy Policy

Last updated: September 17, 2026

This Privacy Policy explains how Ruida Technology Co., Limited ("Ruida Technology", "we", "us", or "our") may collect, use, and protect information when you interact with our website and services.

1. Information We Collect

Depending on how you use our website or services, we may receive information you provide directly to us, such as your name, email address, phone number, support requests, and other information included in communications with us. Technical information may also be generated automatically by your browser or device.

2. How We Use Information

We may use information to respond to inquiries, provide and improve services, maintain website security, troubleshoot technical issues, comply with applicable legal obligations, and communicate about relevant service matters.

3. Cookies and Similar Technologies

Our website may use cookies or similar technologies for functionality, security, performance, and analytics. The specific technologies used may change as the website develops.

4. Data Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No online system can be guaranteed to be completely secure.

5. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including legal, operational, security, and support requirements.

6. Third-Party Services

Our website or products may use third-party technology providers. Their processing of information may be governed by their own privacy terms and policies.

7. International Users

If you access our services from outside the jurisdiction where data is processed, your information may be transferred across borders subject to applicable law and appropriate safeguards where required.

8. Children's Privacy

Our general corporate website is not intended to knowingly collect personal information from children. Individual products may have separate age requirements, product terms, or privacy notices.

9. Your Rights

Depending on your location, you may have legal rights concerning personal information, including access, correction, deletion, restriction, objection, or other rights provided by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date shown above will be updated when material revisions are made.

11. Contact Us

For privacy questions, contact us at service@ruidatech.online or call +1 (661) 386-2888.